20-minute diagnostic
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Perspectives / Strategic clarity

Assess candidates against the work, not familiar cues

An executive interviews a male candidate in work clothes rather than a polished business suit

A candidate can appear strong because the interviewer recognizes familiar habits, schools or career moves. Those cues may make the conversation easier without showing whether the person can do the job.

The hiring process needs evidence tied to the role.

Decide what would demonstrate capability

Before interviews, identify the results the role must deliver and the situations most likely to challenge the new hire. Design questions or work samples that reveal how candidates approach those situations.

Use consistent criteria and record assessments before group discussion. A senior person's confident view should be considered alongside the evidence, not used to define it.

A hiring director watches a male applicant solve a practical problem in a busy workshop

Ask references about specific behavior and results. Find out what the candidate owned personally and where support from others was important.

Make the tradeoff explicit

Most candidates have gaps. State which gaps the company can support and which threaten the role's purpose. Avoid resolving an uncomfortable comparison by declaring that one person simply feels right.

Revisit the evidence after the offer decision but before the process is forgotten. What was difficult to assess? What should be checked during onboarding?

That record can improve later hiring decisions. The goal is a process that learns from appointments rather than relying on an executive's memory of being a good judge of people.